{"id":486,"date":"2012-07-03T10:25:18","date_gmt":"2012-07-03T08:25:18","guid":{"rendered":"http:\/\/www.wikeo.be\/blog\/?p=486"},"modified":"2012-07-22T08:38:53","modified_gmt":"2012-07-22T06:38:53","slug":"questions-frequentes","status":"publish","type":"post","link":"https:\/\/www.wikeo.be\/blog\/2012\/07\/03\/questions-frequentes\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"<p>Nous privil\u00e9gions le contact direct et personnalis\u00e9 par mail lorsque vous rencontrez une difficult\u00e9 ou si vous avez des questions. Parfois, il arrive que la m\u00eame question soit pos\u00e9e par plusieurs personnes. C&rsquo;est pourquoi nous avons fait un r\u00e9capitulatif des questions qui reviennent r\u00e9guli\u00e8rement :<\/p>\n<h3>J&rsquo;aimerais tester un abonnement<\/h3>\n<p>Vous voudriez tester les options suppl\u00e9mentaires de votre site avant de vous d\u00e9cider ? <a title=\"Contactez-nous\" href=\"http:\/\/www.wikeo.be\/fr\/nous-contacter\">Contactez-nous<\/a> simplement pour un petit essais gratuit !<\/p>\n<h3>Comment changer ma formule d&rsquo;abonnement ?<\/h3>\n<p>Vous pouvez changer de formule d&rsquo;abonnement \u00e0 tout moment, sans p\u00e9nalit\u00e9 ! Le changement se fait en revanche au pro-rata de votre abonnement actuel. Par exemple, passer d&rsquo;un abonnement Premium \u00e0 un abonnement Pro diminuera par 3 la dur\u00e9e restante (puisqu&rsquo;un abonnement Pro co\u00fbte 3 fois plus cher qu&rsquo;un Premium). <a title=\"Comment changer d\u2019abonnement ?\" href=\"http:\/\/www.wikeo.be\/blog\/2012\/06\/21\/comment-changer-d-abonnement\/\">Voir comment changer d&rsquo;abonnement<\/a>.<\/p>\n<h3>Je veux me faire rembourser mes Keos<\/h3>\n<p>D\u00e9sol\u00e9 mais nous ne remboursons pas les Keos achet\u00e9s sur Wikeo. Vous pouvez en revanche les transf\u00e9rer sur un autre compte en nous contactant !<\/p>\n<h3>Mon site n&rsquo;est pas pr\u00e9sent sur Google !<\/h3>\n<p>Votre site n&rsquo;est pas r\u00e9f\u00e9renc\u00e9. Je vous invite \u00e0 lire les articles suivants :<\/p>\n<ul>\n<li><a title=\"Comment appara\u00eetre sur Google ?\" href=\"http:\/\/www.wikeo.be\/blog\/2011\/07\/01\/comment-apparaitre-referencement-google\/\" rel=\"bookmark\">Comment appara\u00eetre sur Google ?<\/a><\/li>\n<li><a title=\"5 conseils pour grimper sur Google\" href=\"http:\/\/www.wikeo.be\/blog\/2012\/04\/23\/conseilscomment-grimper-sur-google\/\" rel=\"bookmark\">5 conseils pour grimper sur Google<\/a><\/li>\n<li><a title=\"D\u00e9buter son r\u00e9f\u00e9rencement : les annuaires de qualit\u00e9\" href=\"http:\/\/www.wikeo.be\/blog\/2011\/09\/26\/debuter-son-referencement-annuaires-qualite\/\" rel=\"bookmark\">D\u00e9buter son r\u00e9f\u00e9rencement : les annuaires de qualit\u00e9<\/a><\/li>\n<li><a title=\"Top 10 des annuaires gratuits pour r\u00e9f\u00e9rencer votre site internet\" href=\"http:\/\/www.wikeo.be\/blog\/2012\/03\/16\/top-10-des-annuaires-gratuits-pour-referencer-votre-site-internet\/\" rel=\"bookmark\">Top 10 des annuaires gratuits pour r\u00e9f\u00e9rencer votre site internet<\/a><\/li>\n<li><a title=\"Google webmaster tools avec Wikeo\" href=\"http:\/\/www.wikeo.be\/blog\/2011\/07\/14\/google-webmaster-tools-referencement-wikeo\/\" rel=\"bookmark\">Google webmaster tools avec Wikeo<\/a><\/li>\n<\/ul>\n<h3>Je veux faire dispara\u00eetre les publicit\u00e9s de mon site !<\/h3>\n<p>Vous avez deux solution pour y arriver. La premi\u00e8re, la plus simple, consiste \u00e0 vous abonner. A partir de 3\u20ac\/mois, vous b\u00e9n\u00e9ficiez de plus de fonctionnalit\u00e9s et aucune publicit\u00e9 n&rsquo;est affich\u00e9e sur votre site. D\u00e9couvrez <a title=\"Comment s\u2019abonner sur Wikeo ?\" href=\"http:\/\/www.wikeo.be\/blog\/2011\/10\/24\/comment-abonner-sur-wikeo\/\">comment vous abonner<\/a> et les <a title=\"Avantages des abonnements Wikeo\" href=\"http:\/\/www.wikeo.be\/fr\/nos-offres-tarifaires\">avantages des abonnements<\/a>.<\/p>\n<p>La seconde est gratuite mais n\u00e9cessite un peu plus d&rsquo;implication : vous regardez des vid\u00e9os sponsoris\u00e9es sur Wikeo. Chaque vid\u00e9o vue vous apporte 1 jour sans publicit\u00e9. D\u00e9couvrez comment <a title=\"Supprimer les publicit\u00e9s de son site gratuit\u2026 sans s\u2019abonner !\" href=\"http:\/\/www.wikeo.be\/blog\/2012\/06\/08\/supprimer-les-publicites-de-son-site-gratuit-sans-sabonner\/\">supprimer les publicit\u00e9s de son site Wikeo<\/a>.<\/p>\n<h3>J&rsquo;ai besoin d&rsquo;une fonctionnalit\u00e9 X ou Y qui n&rsquo;existe pas !<\/h3>\n<p>Vous avez une id\u00e9e pour am\u00e9liorer Wikeo ? Contactez-nous en expliquant pr\u00e9cis\u00e9ment la ou les fonctions que vous aimeriez voir appara\u00eetre.<\/p>\n<h3>Comment supprimer un site ?<\/h3>\n<p>Pour supprimer un site, c&rsquo;est tr\u00e8s simple, sur l&rsquo;accueil de votre manager, et cliquez sur le lien \u00ab\u00a0Supprimer\u00a0\u00bb situ\u00e9 en-dessous des boutons \u00ab\u00a0Modifier, Statistiques, Aper\u00e7u\u00a0\u00bb :<\/p>\n<figure id=\"attachment_488\" aria-describedby=\"caption-attachment-488\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.wikeo.be\/blog\/wp-content\/uploads\/2012\/06\/delete.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-488\" title=\"Supprimer un site\" src=\"\/\/www.wikeo.be\/blog\/wp-content\/uploads\/2012\/06\/delete-300x79.png\" alt=\"Supprimer un site\" width=\"300\" height=\"79\" srcset=\"https:\/\/www.wikeo.be\/blog\/wp-content\/uploads\/2012\/06\/delete-300x79.png 300w, https:\/\/www.wikeo.be\/blog\/wp-content\/uploads\/2012\/06\/delete.png 332w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-488\" class=\"wp-caption-text\">Attention ! La suppression d&rsquo;un site sur Wikeo est d\u00e9finitive !<\/figcaption><\/figure>\n<h3>Comment faire dispara\u00eetre mon site des moteurs de recherche ?<\/h3>\n<p>Vous devez d&rsquo;abord supprimer votre site de Wikeo. Une fois ceci fait, rendez-vous sur l&rsquo;outil de suppression d&rsquo;URL de Google : <a title=\"Outil de suppression d'URL de Google\" href=\"https:\/\/www.google.com\/webmasters\/tools\/removals\">https:\/\/www.google.com\/webmasters\/tools\/removals<\/a>. Notez qu&rsquo;il est long et fastidieux de faire supprimer son site des pages de r\u00e9sultat de Google, mais ce n&rsquo;est pas d\u00e9pendant de notre volont\u00e9.<\/p>\n<h3>Comment supprimer mon compte ?<\/h3>\n<p>Dans votre page \u00ab\u00a0Profil\u00a0\u00bb, en bas \u00e0 droite, un lien \u00ab\u00a0<a>Je veux supprimer mon compte<\/a>\u00a0\u00bb vous permet de supprimer votre compte. N&rsquo;h\u00e9sitez pas \u00e0 nous indiquer ce qui vous a pouss\u00e9 \u00e0 nous quitter pour que nous puissions am\u00e9liorer notre service !<\/p>\n<h3>D&rsquo;autres questions ?<\/h3>\n<p>N&rsquo;h\u00e9sitez pas \u00e0 poster un commentaire \u00e0 ce sujet ou \u00e0 nous contacter directement ! Nous nous ferons un plaisir de les ajouter \u00e0 cette liste.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nous privil\u00e9gions le contact direct et personnalis\u00e9 par mail lorsque vous rencontrez une difficult\u00e9 ou si vous avez des questions. Parfois, il arrive que la m\u00eame question soit pos\u00e9e par plusieurs personnes. C&rsquo;est pourquoi nous avons fait un r\u00e9capitulatif des questions qui reviennent r\u00e9guli\u00e8rement : J&rsquo;aimerais tester un abonnement Vous voudriez tester les options suppl\u00e9mentaires [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":507,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5],"tags":[11,107,108,9],"class_list":["post-486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-astuces","tag-astuces-2","tag-faq","tag-questions","tag-referencement-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions fr\u00e9quentes pour la cr\u00e9ation d&#039;un site<\/title>\n<meta name=\"description\" content=\"Vous avez cr\u00e9\u00e9 un site mais vous avez des questions ? 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